Last Updated: January 2026

Superbij Privacy Policy

Your personal information is completely safe with us. This page transparently explains how we collect, store, and protect your data.

Our Privacy Commitment

The core principles we follow to protect your data at Superbij

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Encrypted Storage

All your personal and financial data is protected with SSL/TLS encryption. No third party can ever access your information.

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No Data Selling

Superbij never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

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Transparent Data Use

We are always transparent about what data we collect and why. There are no hidden agendas — you will always know exactly what is happening with your information.

Your Consent Comes First

We will always ask for your explicit consent before using your data for any purpose beyond what is strictly necessary. You also have the right to withdraw that consent at any time.

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Right to Erasure

You may request to close your account and have all personal data deleted. We do not retain your data beyond what is legally required.

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Regular Audits

Our privacy practices are reviewed on a regular basis. Any new threats or vulnerabilities identified are addressed promptly to keep your data protected at all times.

1 What Data We Collect

When you create an account and use Superbij's services, various types of information are collected. This data is necessary to provide you with the best possible experience. Details are outlined below:

Information Provided Directly

When you register or get in touch with us, the information you provide directly includes:

  • Full name & date of birth
  • Email address & mobile number
  • Current address & district
  • National ID (NID) or Passport Number (for KYC verification)
  • Payment details such as bKash or Nagad number

Automatically Collected Data

Some data is collected automatically while you use Superbij:

  • IP address & device type
  • Browser type & operating system
  • Login time & session information
  • Betting & Gaming Activity History
  • Information from Cookies & Tracking Technologies

Please Note: Superbij only collects information necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.

2 How We Use Your Data

Superbij uses your information only for specific purposes. The table below clearly outlines what data is collected and why:

Data Type Purpose of Use Foundation
Name, Email, Phone Account Creation & Contact Contractual Obligation
NID/Passport Identity Verification (KYC) Legal Obligation
Payment Information Deposit & Withdrawal Process Contractual Obligation
IP address, device information Security & Fraud Prevention Legitimate Interest
Gaming History Responsible Gaming Monitoring Legitimate Interest
Cookie Information Service Improvement & Personalization Consent

Marketing Communications

With your consent, Superbij may send you emails or SMS about new offers, bonuses, and promotions. You can unsubscribe at any time.

3 Data Sharing & Disclosure

Superbij never sells your personal data. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with a number of trusted third parties to operate our services, including:

  • Payment gateways (bKash, Nagad, Rocket, Upay) — to process transactions
  • Identity Verification Service — for the KYC process
  • Cybersecurity providers — for fraud prevention
  • Cloud Hosting Provider — for data storage

These partners may only access your data for specific, defined purposes and are bound by strict confidentiality agreements.

Legal Requirements

Information may be disclosed in response to court orders, government directives, or legal obligations. Even in such cases, only the minimum necessary data is shared.

Superbij never sells or transfers your personal data to advertisers, data brokers, or any third party for commercial purposes.

4 Cookies & Tracking Technologies

Superbij's website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Type

  • Essential Cookies: Required for login sessions and security — the site cannot function without these
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To understand how our site is used — on a fully anonymized basis
  • Marketing Cookies: To show you relevant offers, only with your consent

Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working. By continuing to use our site, you are considered to have consented to our cookie policy.

5 Data Protection Measures

Superbij uses industry-standard security technology to protect your data. The key layers of our security framework include:

  • SSL/TLS Encryption: All data transmissions are fully encrypted
  • Two-Factor Authentication (2FA): An extra layer of security at login
  • Firewall Protection: Advanced firewall protection against unauthorized access
  • Regular Security Audits: Regular third-party penetration testing
  • Restricted Access Policy: Only authorized personnel may access your data
  • Data Backup: Regular encrypted backups stored in secure locations

Security Incidents: In the event of a data breach, Superbij will notify affected users within 72 hours and take prompt remedial action.

6 Your Data Rights

As a Superbij user, you have certain important rights over your personal data:

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Right to Know

You may request to know what personal information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

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Right to Portability

You may request a copy of your data in a structured, portable format.

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Right to Object

You may object to the use of your data for marketing purposes at any time.

To exercise your rights support@superbij.comPlease email us at. We will respond within 30 days of receiving your request. All requests will be processed after identity verification.

7 Children's Privacy

Superbij is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If a minor has accidentally created an account and this comes to our attention — either through our own review or a report — the account will be closed immediately and all collected data will be deleted.

If you believe a minor is using Superbij, please contact us immediately.

8 Data Retention Period

Superbij does not retain data longer than necessary. Our general policy is as follows:

  • Active account data: retained for the duration the account remains active
  • After account closure: up to 5 years (as required by law)
  • Transaction records: up to 7 years, in accordance with financial regulations
  • Customer service communications: up to 2 years
  • Cookie & Session Data: Until session ends or up to 1 year, whichever comes first

Special Cases: Where a legal dispute or investigation is ongoing, data may be retained for a longer period as required.

9 Changes to Privacy Policy

Superbij may update this Privacy Policy from time to time. When changes are made, here is what we do:

  • Updated versions will be published on this page along with a revised date
  • For significant changes, notice will be provided via email or an on-platform notification
  • Continued use of the platform after any changes will be considered acceptance of the updated policy

We recommend checking this page regularly, especially before making any important transactions.

10 Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@superbij.com
  • Write in the subject line: "Privacy Request"
  • Response Time: Within 30 business days

This Privacy Policy was last updated in January 2026. By using Superbij's services, you are considered to have read and agreed to this Privacy Policy.

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